Achieving Health Equity
Activity DescriptionSeeing new and follow-up Medicaid patients in a timely manner, including individuals dually eligible for Medicaid and Medicare. A timely manner is defined as within 10 business days for this activity.
Functionality of practice in seeing new and follow-up Medicaid patients in a timely manner including patients dually eligible
1) Timely Appointments for Medicaid and Dually Eligible Medicaid/Medicare Patients - Statistics from certified EHR or scheduling system (may be manual) on time from request for appointment to first appointment offered or appointment made by type of visit for Medicaid and dual eligible patients; and
2) Appointment Improvement Activities - Assessment of new and follow-up visit appointment statistics to identify and implement improvement activities