IA_BE_7
Beneficiary Engagement
Participation in a Qualified Clinical Data Registry (QCDR), that promotes patient engagement, including:
- Use of processes and tools that engage patients for adherence to treatment plans;
- Implementation of patient self-action plans;
- Implementation of shared clinical decision making capabilities; or
- Use of QCDR patient experience data to inform and advance improvements in beneficiary engagement.
Evidence of participation in a QCDR that promotes patient engagement tools (e.g., patient portal, secure email, and online mobile scheduling). Include at least one of the following elements:
1) QCDR Feedback Reports – Copies of feedback reports provided by the QCDR detailing activities promoting the use of patient engagement tools (e.g., implementation of patient self-action plans, shared clinical decision-making) as part of efforts to improve processes of care; OR
2) QCDR patient experience reports – Copies of QCDR patient experience data reports used to inform and advance improvements in beneficiary engagement.
Patient engagement tools may include, but are not limited to telemedicine/virtual visits, patient portals, patient outreach, remote patient monitoring, and patient education.
Please Note:
Patient experience data provided by QCDRs capture performance measurement and submission of measure results to help eligible clinicians identify opportunities to improve patient outcomes and the healthcare delivery system.