IA_CC_13
Care Coordination
Ensure that there is bilateral exchange of necessary patient information to guide patient care, such as Open Notes, that could include one or more of the following:
- Participate in a Health Information Exchange if available; and/or
- Use structured referral notes.
Evidence of exchange of patient information (between care team and patient) to guide patient care. Include at least one of the following elements:
1) Participation in a Health Information Exchange (HIE) – Confirmation of participation in a health information exchange (e.g., email confirmation, screenshots demonstrating active engagement with HIE); OR
2) Utilization of OpenNotes – Clinical documentation from a medical record available in a patient portal.
If an eligible clinician is using a patient portal for bidirectional patient-client communication without employing Open Notes, they may find IA_BE_4, “Engagement of patients through implementation of improvements in patient portal” an applicable improvement activity to attest to.