Activity ID
IA_BE_13Activity Weighting
MediumSubcategory Name
Beneficiary Engagement
Activity Description
Regularly assess the patient experience of care through surveys, advisory councils and/or other mechanisms.
Validation
Conduct of regular assessments of patient care experience, taking into account specific populations served and including them in this assessment, such as identified vulnerable populations
Suggested Documentation
Documentation (e.g. survey results, advisory council notes and/or other methods) showing regular assessments of the patient care experience to improve the experience, taking into account specific populations served and including them in this assessment, such as identified vulnerable populations. Surveys should be administered independently to the best extent possible.