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2020 MIPS IA_BE_13: Regularly assess the patient experience of care through surveys, advisory councils and/or other mechanisms

Activity ID

IA_BE_13

Activity Weighting

Medium

Subcategory Name

Beneficiary Engagement

Activity Description

Regularly assess the patient experience of care through surveys, advisory councils and/or other mechanisms.

Validation

Conduct of regular assessments of patient care experience, taking into account specific populations served and including them in this assessment, such as identified vulnerable populations

Suggested Documentation

Documentation (e.g. survey results, advisory council notes and/or other methods) showing regular assessments of the patient care experience to improve the experience, taking into account specific populations served and including them in this assessment, such as identified vulnerable populations. Surveys should be administered independently to the best extent possible.

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