Subcategory NamePatient Safety and Practice Assessment
Participation in the Consumer Assessment of Healthcare Providers and Systems Survey or other supplemental questionnaire items (e.g., Cultural Competence or Health Information Technology supplemental item sets).
ObjectiveGather standard, objective data on patient experience and satisfaction, ultimately using them to make care more patient-centered.
Evidence of participation in the Consumer Assessment of Healthcare Providers and Systems (CAHPS) or other supplemental questionnaire. Include at least one of the following elements:
1) CAHPS – CAHPS participation report; OR
2) Other patient supplemental questionnaire items – Other supplemental patient experience questionnaire items (must be administered by a third-party administrator/vendor).