Regularly assess the patient experience of care through surveys, advisory councils and/or other mechanisms.

Activity ID

IA_BE_13

Activity Weighting

Medium

Subcategory Name

Beneficiary Engagement

Activity Description

Regularly assess the patient experience of care through surveys, advisory councils and/or other mechanisms.

Validation

Conduct of regular assessments of patient care experience

Suggested Documentation

Documentation (e.g. survey results, advisory council notes and/or other methods) showing regular assessments of the patient care experience to improve the experience

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